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Please contact us if you have any questions about your order. We welcome e-mails, phone calls and faxes Monday to Friday 9:00 to 16:30. We hope that the information below will answer many of your questions.
All prices quoted are in UK Pounds sterling and are dependent on exchange rates. They may change at any time and without notice.
We typically maintain physical stock of all titles, though many are now produced on an on-demand basis. Orders may occasionally be printed and shipped directly from an on-demand supplier. All orders typically despatch within 7-10 days, even if printing is required.
Postage costs will be added to the total price at the checkout.
Web orders are passed securely to one of our fulfilment partners and typically despatch within 7-10 days. Marston Book Services will pack the order with paperwork marked as ‘Pre-paid to the publisher’. This invoice is not a request for further payment; the paperwork is purely for logistical purposes. Carrier services are selected by our fulfilment partners, dependent on order weight and location.
Payments made through this website are processed remotely and securely through SagePay or Paypal. No card information is stored or processed directly by the Archaeopress website.
If you wish to cancel an order please let us know as quickly as possible. If we have already despatched your order, you may return it at your own expense and we will refund the cost of the books. Please contact us before returning any books.
Damaged or faulty books may be returned for a replacement copy (where available) or a refund. We will refund any postage charges you incur in returning a damaged book to us. Please contact us before returning any book.
We respect our customers' privacy. We will not give or sell your personal information to any other company, except where it is necessary to complete the order (e.g. fulfilment partners). Users who sign up to our ‘Archaeopress Alerts’ may unsubscribe at any time.